Our Pandemic Response During this COVID-19 pandemic, Doctors Medical Clinic remains open. All our doctors and staff will be making themselves available to you as much as possible. We will keep our usual business and phone hours (below). We are making telephone and in-person appointments. Please help prevent the spread of COVID and other infectious respiratory diseases:
- isolate yourself if you are sick
- wash your hands frequently
- get fully vaccinated
- wear a mask in crowded indoor environments when appropriate or required
The doctors in this Clinic are pleased to provide a full range of family practice services to our registered patients. We are a "Medical Home" for over 5000 South Vancouver Island citizens and part of the Victoria Primary Care Network. We recognize that we are situated on the ancestral territory of the Lekwungen people. Unfortunately, we are unable to accept new patients at this time. We are not a walk-in clinic. All patients must have an appointment.
Address: Suite 215 (second floor of Lansdowne Professional Building) 3066 Shelbourne Street Victoria, BC V8R 6T9 See Map Phone: 250-388-4211 Fax: 250-383-4119 E-mail: email@example.com
Office Hours: 8:30 am to 12 noon and 1 pm to 5 pm Monday to Friday except statutory holidays Telephone Hours: Phones and faxes are answered during the following hours only 9 am to 12 noon and 1:30 pm to 4:30 pm Monday to Friday except statutory holidays
E-mail is checked only once per day so please do not use it for urgent messages!
After hours: There is always a physician available for emergencies. To contact the doctor on call, please follow the instructions on the answering machine. The doctor-on-call is not paid to be on-call, so please respect his/her privacy and rest time by only calling in urgent situations.
For obstetrical emergencies, please note that Dr. Lenser is a member of Pacific Maternity Group which has its own emergency after-hours call service. Please check their website for more information.